Refund policy

 

1. Refund Policy Overview

At SOB Apparel, we value our customers and aim to provide exceptional products and services. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand your options.

2. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• Your request for a refund must be made within 3 days of receiving the product.
• The product must be unused and in the same condition as you received it.
• The product must be in its original packaging.
• You must provide proof of purchase, such as your order number or receipt.

3. Non-Refundable Items

Certain items are non-refundable:

• Downloadable digital products, such as e-books or software.
• Gift cards.

4. Refund Process

To request a refund, please contact our customer support team at [Support Email]. We will review your request and provide you with instructions on how to return the product, if applicable.

5. Refund Timeframe

Once we receive your returned item, we will inspect it and notify you about the status of your refund within [Number of Days] days. If your refund is approved, we will initiate a refund to your original method of payment. The timeframe for receiving your refund may vary depending on your payment method and financial institution.

6. Contact Us

If you have any questions about our refund policy, please contact us at info@dniqueapparel.com