Terms of service

 

1. Refund Policy Overview

At SOB Apparel, we value our customers and aim to provide exceptional products and services. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand your options.

2. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

  • Your request for a refund must be made within 3 days of receiving the product.
  • The product must be unused and in the same condition as you received it.
  • The product must be in its original packaging.
  • You must provide proof of purchase, such as your order number or receipt.

4. Refund Process

To request a refund, please contact our customer support team at info@dniqueapparel.com. We will review your request and provide you with instructions on how to return the product, if applicable.

Privacy Policy 

At SOB Apparel, we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you consent to the practices described in this privacy policy.

2. Information We Collect

We may collect personal information from you in various ways, including when you:

  • Make a purchase.
  • Create an account.
  • Subscribe to our newsletter.
  • Contact us for support or inquiries.
  • Interact with our website or services.

The personal information we may collect includes but is not limited to your name, email address, postal address, phone number, and payment information.

3. How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Sending order confirmations and updates.
  • Responding to your inquiries and requests.
  • Sending promotional emails and newsletters.
  • Improving our products and services.
  • Preventing fraudulent activities.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Shipping Policy 

At SOB Apparel, we strive to provide fast and reliable delivery service to all of our customers. We offer a standard delivery time of 5-7 business days for all orders placed within the continental United States.

Once your order is processed and shipped, you will receive a tracking number via email that you can use to track the status of your shipment. Please note that our delivery times may vary depending on your location and other factors beyond our control.

If you require expedited shipping, please contact us via support email before placing your order. We will do our best to accommodate your request and provide you with a shipping quote.